Our Services

Knowledge Harvesting Inc. offers a variety of services.  Knowledge Harvesting® projects typically yield a seven to sixteen-fold return-on-investment.  Consulting projects can be delivered turn-key or with the aid of your staff (who thereby enhance their skills.)

Here are some of the reasons why organizations are compelled to implement Knowledge Harvesting services:

• Minimize risk associated with brain drain (not having access to top-performer expertise.)
• Move work from one group to another in order to reduce or avoid cost.
• Improve the overall level of productivity of a group (department, division.)
• Build a new product and increase or protect revenue.
• Embed operational and troubleshooting knowledge into an electronic product.
• Optimize human, technology and physical assets.
• Enhance agility (adaptability, innovation.)
  

Below is a list of specific Knowledge Harvesting services.

Top-Performer Knowledge Capture: Prioritize, identify, engage, and capture vital know-how from top performers.

Retiree Knowledge Capture: Prioritize, identify, engage, and capture vital know-how from retirees.

Executive Succession / Transition: Accelerate and strengthen executive transitions and start-up.  Crystallizes vital issues, goals and actions.  Capture insights about “how we run the business”.

Review / Audit Knowledge Assets: Identify improvements to your: assessments, best practices, methods, courseware, electronic performance support systems, learning applications, lessons learned, life cycles, metadata, process maps, product/service designs, project plans, designs, reference materials, standard operating procedures, standards guides, taxonomies, templates, training materials, value chains, workflow definitions.

Knowledge Retention Strategy: Install an effective strategy to retain and manage knowledge.

Assessment of Readiness: Determine if your organization has the culture and skills required to implement Knowledge Harvesting or knowledge retention practices.

Work Profiling System Installation: Implement an award-winning process and technology for profiling individuals and jobs.

Design, Development – Knowledge Retention System: Design and implement your best practice database, lessons learned database, or knowledge repository.

eLearning and Performance-Support Applications: Produce in-house and commercial, learning-while-doing (LearnerFirst) software applications.

Knowledge Harvesting Workshops: Host an intensive learning experience in which participants learn the basics of focusing, finding, eliciting, and organizing know-how.

In service to your organization, expect us to:

• offer new insights and perspectives;
• understand how your organization works and how our actions affect your organization;
• think holistically about your organization and its issues;
• draw upon our learning in one industry to apply to another;
• be eager to share what we know so that your people develop their talents and knowledge;
• recognize that we are part of the team and enjoy working with others for the benefit of your organization